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What happens when a device is discovered

When UDD or XDD finds an unmanaged device for the first time, it tries to identify the device type so it can add the device to one of the following groups:

  • Computers: Contains devices discovered by UDD scanning methods (and the XDD agent's ARP discovery method).
  • Find results: Contains search results.
  • Infrastructure: Contains routers and other network hardware.
  • Intel vPro: Contains Intel vPro-enabled devices.
  • IPMI: Contains servers that have the Intelligent Platform Management Interface.
  • Other: Contains unidentified devices.
  • Printers: Contains printers.
  • Virtual hosts: Contains virtual hosts.
  • Wireless Access Points: Lists discovered WAP devices (found by the XDD agent).

These groups help keep the UDD list organized so you can more easily find the devices you're interested in. You can sort the device lists by any column heading when you click on a heading.

NOTE: Moving devices to different groups
UDD may not categorize devices correctly and place them in the appropriate device groups in every instance. If this happens, you can easily drag misidentified devices to the correct group.

UDD tries to discover and report basic information about each device, including the following data that appears in the item list view in the right-hand pane of the tool window:

  • Device name: The discovered device name, if available.
  • IP address: The discovered IP Address. UDD always shows this. XDD does not.
  • Subnet mask: The discovered subnet mask. UDD always shows this.
  • OS description: The discovered OS description, if available.
  • MAC address: The discovered MAC address, usually returned if the device has the standard LANDESK agent, NetBIOS, or if the device is on the same subnet as the core server or console that's doing the discovery.
  • Group: The UDD group the device belongs to.
  • Standard LANDESK agent: Shows whether the device has CBA on it. You can deploy other LANDESK agents directly to managed devices with CBA loaded.
  • All users: Users logged in at the device being scanned, if available.
  • Group/Domain: The group/domain the device is a member of, if available.
  • First scanned: The date UDD first scanned this device.
  • Last scanned: The date UDD last scanned this device. This column helps you find unmanaged devices that may not be on the network any more or that were recently found.
  • Times scanned: The number of times UDD scanned this device.
  • ARP discovered: Whether the device was discovered via ARP.
  • XDD exception: Whether the device is an XDD exception.
  • IPMI GUID: The IPMI GUID of the device, if available.

Depending on the device, UDD may not have information for all columns. When UDD finds a device for the first time, it looks in the core database to see if that device's IP address and name are already in the database. If there's a match, UDD ignores the device. If there isn't a match, UDD adds the device to the unmanaged device table. Devices in the unmanaged table don't use a LANDESK license. A device is considered managed once it sends an inventory scan to the core database. You can't drag devices from UDD into the main console network view. Once unmanaged devices submit an inventory scan, they'll be removed from UDD and added to the network view automatically.

You can create custom groups to further categorize unmanaged devices. If you move a device to another group, UDD will leave that device in that group if UDD detects the device again later. By keeping the main Computers group organized and by moving devices you know you won't be managing with LANDESK into subgroups or other categories, you can easily see new devices in the Computers group. If you delete a group that contains devices, UDD moves the devices to the Other group.

If you want to delete all devices from multiple groups in one step, click the Remove items in groups toolbar button and select the groups you want all devices removed from.

You can quickly find devices matching search criteria you specify by using the Find toolbar field. You can search for information in a particular column, or in all columns. Search results appear in the Find results category. For example, use Find to group unmanaged computers that have CBA by searching for "Y" in the Standard LANDESK agent field.

You can also create an alert when UDD finds unmanaged devices. In Alerting (Tools > Configuration > Alerting, click Core alert ruleset) the alert name to configure is Unmanaged Device discovery - unmanaged device found.

 


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