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Sharing keys among core servers

Devices will only communicate with core and rollup core servers for which they have a matching trusted certificate file. For example, let's say you have three core servers, managing 5,000 devices each. You also have a rollup core managing all 15,000 devices. Each core server will have its own certificate and private keys, and by default, the device agents you deploy from each core server will only talk to the core server from which the device software is deployed.

There are two main ways of sharing keys among core and rollup core servers:

  1. Distributing each core server trusted certificate (the <hash>.0 file) to devices and their respective core servers. This is the most secure way.
  2. Copying the private key and certificates to each core server. This doesn't require you to do anything to devices, but since you have to copy the private key, it exposes more risk.

In our example, if you want the rollup core and Web console to be able to manage devices from all three cores, you need to distribute the rollup core's trusted certificate (the <hash>.0) file to all devices, in addition to copying the same file to each core server's ldlogon folder. For more information, see the next section. Alternatively, you can copy the certificate/private key files from each of the three core servers to the rollup core. This way, each device can find the matching private key for its core server on the rollup core server. For more information, see Copy certificate/private key files among core servers.

If you want one core to be able to manage devices from another core, you can follow the same process, either distributing the trusted certificate to devices or copying the certificate/public key files among cores.

If you are copying certificates between standalone cores (not to a rollup core), there is an additional issue. A core won't be able to manage another core's devices unless it first has an inventory scan from those devices. One way of getting inventory scans to another core is to schedule an inventory scan job with a custom command line that forwards the scan to the new core. In a multiple core scenario, using a rollup core and the Web console is a simpler way to manage devices across cores. Rollup cores automatically get inventory scan data from all devices on the cores that get rolled up to it.

 


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